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Catching leads

Missed-Call Text-Back

Did you know your digital team can text a missed caller back before they dial the next shop?

You miss a call on a job, with a customer, or at dinner. If they don't leave a voicemail, they may call the next shop.

Example (not a client)

A plumber in St. Paul

It's late afternoon. You're under a kitchen sink in Highland Park and the phone rings. You can't pick up with wet hands. The caller needs a leak looked at today. In this picture, your digital team texts them back before they dial the next plumber: "Sorry we missed you. How can we help?" They reply with the address. You see it when you come up for air.

How it works

  1. 1A call comes in and you can't answer.
  2. 2Your digital team sends a short text from your business, right away.
  3. 3You see the reply when you're free, and the caller isn't left hanging.

Not sure this is your biggest leak? Take the Business Check-Up.

Three ways to get it

Do it yourself

Free

A starter guide you can follow tonight. You need: Your business phone number, and a sentence you're happy to send.

  1. 1. Write the text in your own words. Example: "Sorry we missed you. This is [your business]. How can we help? You can reply here."
  2. 2. Decide when it sends: any missed call, or only after hours.
  3. 3. Use a texting setup that shows your business name or number, not a random one.
  4. 4. Decide who reads the replies in the morning.
  5. 5. Send a test to your own phone before you trust it on a busy day.

Do it with us

Book a call for pricing

In one hour we write the text with you and set it up. If your phone service still needs texting approval from the carriers, we start that approval on the call and tell you how long it should take. You'll know exactly what happens next.

Done for you

Book a call for pricing

We set it up, watch it, and fix it when something's off.

Related

Want this running for you?

Book a free 20-minute call. We'll talk through this one job and what we'd set up first.