Following up

Past Customer Check-ins

Did you know your digital team can draft a check-in for past customers when the next service is due?

People who already trust you go quiet. By the time you remember to reach out, they may have called someone else.

Example (not a client)

An auto shop in Woodbury

A customer put winter tires on last November. It's October again. In this picture, your digital team writes a short check-in and shows it to you first. You approve it, then it goes out. Nothing is sent until you say so.

How it works

1A past job is coming due for the next service.
2Your digital team writes a short check-in in your words.
3You approve it before anyone receives it.

Not sure this is your biggest leak? Take the Business Check-Up.

Three ways to get it

Do it yourself

Free

A starter guide you can follow tonight. You need: Which services repeat, how long between them, and a note you're happy to send.

1. List the services that repeat, and how many months between them.
2. Write one check-in in your own words. Keep it to a few sentences.
3. Pull the customers who are due, and skip anyone who asked you not to text.
4. Read the note. Send it yourself, or approve it before it goes out.
5. Send a test to your own phone and make sure it waits for your OK.

Do it with us

Book a call for pricing

In one hour, screen to screen, we set this up with you and test it before you rely on it. You leave knowing how it runs, and nothing goes out until you approve it.

Book a call

Done for you

Book a call for pricing

We set it up, watch it, and fix it when something's off. Check-ins still wait for your approval.

See Work With Us

Want this running for you?

Book a free 20-minute call. We'll talk through this one job and what we'd set up first.